Retail Shipping Process & Plant Handling Standards
To keep every caudiciform in the best condition, we follow a strict shipping process:
- Careful selection — Within 24 hours of your order, we choose a healthy plant with a full root system.
- Pre-treatment — Soil is removed and plants are lightly pruned to reduce moisture loss and root stress in transit.
- Root drying — Plants rest for at least 24 hours so cuts can heal and rot risk is lowered.
- Protective packaging — Roots are wrapped in breathable tissue for cushioning and airflow.
- Dispatch & tracking — Packages ship promptly; you receive an email with the tracking number automatically.
- Customs & delivery — Most destinations need no customer clearance. If yours is a special customs zone, we confirm this before you order so there are no surprises.